Walk in for Tech Support Engineers (L1) On 30, 31 May 2013 OR 1st June 2013 @ Indore

Company : Quick Heal Technologies Pvt Ltd
Experience : 1 Years
Education :  Any Graduate/ Post Graduate
Location : Indore
Industry Type  :  IT-Software / Software Services
Role  :  Technical Support Engineer
Functional Area  :  IT Software – Network Administration, Security
No of openings : 2
Compensation:     Best in the Industry.
Website :  www.quickheal.com

Quick Heal Technologies Pvt Ltd is India”s leading anti-virus and Data Security Company.
Quick Heal Technologies was established in the year 1993. Innovation and adoption of new technologies has led it to become a market leader. Specializing in Virus protection and data security, the company’s flagship product Quick Heal ® with its powerful and exclusively designed Check mark certified virus Engine, provides maximum protection and delivers comprehensive solution against viruses to its users spread across the globe. Quick Heal is also recognized by numerous virus research centers as the best anti-virus product in the market.
It has developed as a world-class anti-virus engine and maintains 100% detection rate of in-the-wild viruses.Quick Heal’s strength lies in their exceptional team of software, support and management professionals.
Quick Heal provides world-class customer support, including weekly updates, free upgrades and Help-line accessible by either phone or by e-mail. Quick Heal’s Rapid Response team takes care of any challenging situation and provides a comprehensive solution with lightning speed.
Quick Heal’s has its own Hi-tech Research and Development center named as Quick Heal Labs. Quick Heal invests quite substantially in R&D and has state-of-the-art system setup for the same.

Walk in for Tech Support Engineers (L1) On 30, 31 May 2013 OR 1st June 2013 @ Indore



Job Description  :

Quick Heal Technologies, India’s leading anti virus company is looking for technology driven professionals for Tech Support Engineers (L1) at Indore Branch.

Designation : Tech Support Engineers – L1

Location : Indore

Primary Responsibility:
- To provide L1 Tech Support to Quick Heal customers for all Quick Heal products.
- Troubleshooting & problem reporting.
- Handling escalated calls & regular cases via phone, remote & on-site.
- Conduct Quick Heal Staff Training on Quick Heal products.
- Conduct Dealer Enggs Training on Quick Heal products.
- Maintenance of CRM reports, Service Reports & Training Reports.
- In addition to the above, this profile covers pre-sales tech support also.

Desired Profile :
Any Graduate/ Post Graduate with minimum 01 years experience in Trobleshooting & Networking.
Must be currently handling Tech Support (L1).
Exposure to mail servers would be preferred
Excellent Troubleshooting & Networking skills.
Local Language is a must.
Male candidates only.
Must have a 2 wheeler

All interested candidates are requested to directly “Walk-in” for the “Written Technical Test” on 30, 31 May 2013 OR 1st June 2013 between 11AM & 4 PM at below address :
VENUE :
Quick Heal Technologies (P) Ltd.
Flat. No.202, Block-C, Ranisati Apartment,
Ranisati Gate, Ahilya Maata Colony,
Y.N Road, Indore
Madhya Pradesh- 452001, India

Contact Person: Mr. Nitin Kohade